Navigating the misinformation minefield
The Paris 2024 Olympics were recently embroiled in a major controversy in women’s boxing when Italy’s Angela Carini abandoned her bout against Algerian boxer Imane Khelif after just 46 seconds. This incident sparked days of unfounded claims and widespread international scrutiny on social media concerning the Algerian boxer’s biological gender. Meanwhile, in the UK, the […]
Trump, Houthis and Ukraine – keeping news interest in a crisis
In a world of eight billion people, countless events occur every moment. Some of these are history-making, life-altering events, but how many of them do we ever hear about? Only a small fraction of events make it to the media spotlight, and even fewer stay there for long. The media, including social media, offers us […]
How Singapore tackled one of Its largest oil spills
On 14 June 2024, the Vox Maxima’s allision with the Marine Harbour at Singapore’s Pasir Panjang Terminal catalysed the nation’s largest oil spill in more than a decade. This crisis tested not just the operational readiness, but also highlighted the Singapore government’s model of crisis communication. Swift and Strategic Communications: A Blueprint for Success Immediately […]
Into the light – transparency matters
Just watching the Olympic opening ceremony took a bit of navigating – through the pouring rain. Paris – the City of Light. However, a challenge shared by outside broadcast teams when TV images were fogged by rain-splashed lenses and shots continuing, with no cut-aways allowing a quick cloth wipe, meant it was anyone’s guess what […]
GameStop: a reason to stop and consider the social media game
Three years after its stock market surge, GameStop and its cast of characters have a pulse. Yes, Roaring Kitty, Robinhood and WallStreetBets are back in the news. While the latest round of interest is less about impact and more about who’s posting on social media again, the attention offers a moment to revisit the saga […]
Should your leadership be chucked like a bad Starbucks latte?
We are living in the year of elections, watching as leaders strive to rise to positions of power and authority across the world. And once the ballots are filled, and the votes are counted, we all watch as idle bystanders as our new leadership springs to action. But we all know how fine the line […]
Inclusivity in effective crisis communications
In any form of written or spoken communication, effective delivery of information to key audiences is a central goal. In a crisis, the need for clear, concise and effective communication is essential. As crisis communications across industries evolves to encompass issues and audiences likely unheard of in years past, it is important to continually reassess […]
Newsletter – September 2024
Navigating misinformation, keeping media interested, why transparency matters, as well as learning from strong and poor leadership and the court of public perception
The court of public perception
The court of public perception is swift, harsh, and often unfair. At Navigate Response, we spend a great deal of time training our clients on how to protect their company’s reputation in times of crisis. However, in the age of citizen journalism, where the public at large is willing to start recording before lending a […]
Newsletter – June 2024
Learning from elections and new leaders through crisis response, banning green-washing, cyber risks, a lifeline to crews in conflict zones …and more
