Visible branding on a vessel is a double-edged sword
By Dustin Eno
Stepping up to the mic: how to prepare for a crisis press conference
Being well-prepared is not just beneficial – it’s essential
By Dustin Eno
P&I insurance covers media response but not reputation
Effective crisis communications is about much more than just protecting reputations
By Dustin Eno
Trump, Houthis and Ukraine – keeping news interest in a crisis
The media, including social media, offers us just a tiny snapshot of global happenings
By Dustin Eno
Starlink Onboard – and the communication risks
I can imagine some readers breaking out in a cold sweat at the thought of this…
By Dustin Eno
Trump, Trudeau and Zelensky – comparing media personas
What they have in common is that all three are very effective communicators
By Dustin Eno
Social media trends of 2023 that matter to maritime
Even the companies that own the platforms have struggled with their reputations on their own platforms
By Dustin Eno
AIS data – the danger in the hands of novices
In the hands of people without an adequate understanding of our industry AIS data causes problems
By Dustin Eno
Can AI write a press release for a maritime crisis? We tested it
There’s been much talk about the potential for AIs to replace humans for repetitive tasks
By Dustin Eno
Public perception: We’re all in it together
The crisis communications business – my business – is sometimes accused of putting lipstick on a pig.
By Dustin Eno
Elon Musk vs Tim Cook – a contrast in public speaking
As a media and presentation trainer it is tempting for me to train everyone to speak the way I do…
By Dustin Eno
Ukraine: Media advice for the maritime sector
As events continue to develop in Ukraine, shipping companies need to be aware of possible media interest in their activities.
By Dustin Eno
Making sure good news follows bad
Using good news to reverse the fortunes of an initial bad news story.
By Dustin Eno
PIO or crisis comms manager – the differences
The public information officer does not replace the need for corporate communications
By Dustin Eno
Five reasons crisis communications fail
In crisis communications there are an almost infinite number of things that can go wrong
By Dustin Eno
My pandemic crisis comms predictions – Was I right?
So, how accurate were my predictions?
By Dustin Eno
Social media monitoring: what’s possible and what’s not
Our tools and resources track more than 900 million pieces of new content every day
By Dustin Eno
2020 media by numbers: shipping coverage is up
So what did the English language media focus on this year?
By Dustin Eno
Our next webinar
A panel of experts discuss some of the latest cyber threat trends we are seeing in the maritime industry
By Dustin Eno
Wakashio: How the crisis comms could have been better
A better strategy could have lessened the damage
By Dustin Eno
Online training is the new normal, so let’s make it great
Social distancing has changed the way training is delivered
By Dustin Eno
Covid-19: global media snapshots
Coronavirus – rarely, if ever, has a single cause had such a dramatic and widespread impact.
By Dustin Eno
2010s: A decade of social media
By Dustin Eno
In a crisis everyone wants to talk to the seafarers
As connectivity improves, journalists, opposition lawyers, activists and others are becoming aware of just how easy it is to contact a vessel.
By Dustin Eno
The emotions of a crisis: From the outside
A crisis, by definition, must be out of the ordinary, it must be challenging… unpredictable
By Dustin Eno
When Seaspeak combines with Globish English
One of the basic requirements of good crisis communications is that we understand each other in one language.
By Edward Ion
#10YearChallenge: Have you been duped?
Was the #10YearChallenge simply a scheme to help train Facebook’s facial recognition algorithms?
By Dustin Eno
5 pop psychology myths that lead to crisis communications mistakes
Crisis communications strategies aim to influence how people respond, think and feel about a situation…
By Dustin Eno
AI in the newsroom: Are journalists replaceable?
If you read almost anything online, there is a good chance that you have read something written by a machine without even realising it. How far can this go?
By Dustin Eno
This issue
Winter is upon us and it’s time to batten down the hatches…
