When a maritime incident occurs in U.S. waters, the stakes are extraordinarily high. Navigating the complex web of federal and state regulations, managing intense media scrutiny, and dealing with a dynamic political environment demands unparalleled expertise.
At Navigate Response we understand that a swift, precise, and effective communications response is not just beneficial – it’s often mandated by authorities.
Why Choose Navigate Response for Crisis Communications in the United States?
- Communications specialists in 11 locations across the U.S.
- We routinely train with relevant government agencies and partners – sometimes multiple times a week – building unparalleled trust, familiarity, and coordination
- A fully staffed 24/7 command centre in Houston, Texas
- Wholly owned by Witt O’Brien’s the market leader in providing Qualified Individual (QI) and emergency response services
- A proven track record of guiding organizations through some of the most challenging crises in U.S. waters ranging from an oil spill in California, to a ro-ro fire in Florida
- Certified by California OSPR to fill both Public Information Officer and Liaison Officer positions on Spill Management Teams (SMTs)
- Strong teams on both the east and west coasts of Canada to support with any cross-border incident responses
One country, one system, but diverse issues and context
The U.S. is a vast and diverse country. A media response strategy that would work in Galveston, Texas would fail in Tacoma, Washington. Our network of maritime communications consultants in 11 locations across the US bring invaluable on-the-ground insights and local connections to ensure your communications are not only timely, but also culturally and politically attuned.
The Incident Command System isn’t enough
The media response framework established during Unified Command is, by design, limited in scope to the response itself. Public Information Officer (PIO) and Joint Information Centre (JIC) channels will not communicate about factors such as crew welfare (unless they are directly relevant to the response) and won’t focus on protecting the reputations of the companies.
In addition to participating in the JIC as the owner’s representative, Navigate Response will fill the corporate communications role to focus on protecting the client’s reputation and delivering messages that go beyond the response, including corporate context, commitments to respond and statements of regret.
