Trump 2.0: navigating a sea change in US posture
Surely the sequel can’t be as bad as we thought… Or it’s a global game-changer? Are we human or are we dancer…? Assassination attempts, close calls both… a third investigated, or disputed. Donald Trump believes God spared him for a reason. I was mostly ignoring the political rhetoric traded here – and over there – […]
Newsletter – February 2025
Navigating Trump 2.0, learning from LA fires disaster, covering reputation’s not insured, cultural sensitivities, insights from the movie industry …and more
Empathy Matters: Communications in the LA fires
“This was like Armageddon,” said Sherrie Crumpler of Malibu, California recounting her harrowing ordeal as one of the thousands of people impacted by the devastating Los Angeles wildfires. Fuelled by strong winds, the inferno has led global headlines since it began on 7 January. To date, 29 people have been reported killed with thousands more […]
Trump, 2 genders & the Gulf of America: can controversy lead to success?
In today’s media-driven world the role of publicity, both positive and negative, has taken on a life of its own. Leaders, celebrities, and businesses often find themselves at the centre of public discourse, sparking debates, headlines, and hashtags. The phrase, “There’s no such thing as bad publicity,” has become a popular mantra for many seeking […]
P&I insurance covers media response but not reputation
Effective crisis communications is about much more than just protecting reputations. I recently met with the claims team from the regional office of a small Protection and Indemnity (P&I) insurer. They asked me about Navigate Response’s relationship with other P&I insurers and were surprised when I told them that we have close relationships with all […]
What the film industry teaches us about crisis management
The ongoing feud between Hollywood stars Blake Lively and Justin Baldoni surrounding the production of It Ends With Us is a revealing example —albeit a cautionary one—on crisis communications and reputational management. While the entertainment industry often embraces the mantra “all press is good press,” the unfolding legal and PR battle serves as a stark warning: if […]
Why cultural sensitivity in communications matters
In today’s world where information flows seamlessly across borders, understanding local and cultural nuances is crucial when communicating with diverse communities. This becomes even more critical during global events involving natural or man-made disasters, political instability, armed conflicts, or public health emergencies, which dominate public discourse and stir the collective conscience of society. Mishandling communication […]
What does the media want?
It’s a question that everyone has an opinion on: What motivates the media to pursue a story? There are millions of potential news stories that happen every day in our world. So, what is it that journalists are after? When I hear people speak about the topic, they often talk as if the media’s agenda […]
The German media landscape
Germany has a well-developed media sector with a variety of print, television, radio and digital platforms. Both public and private broadcasters offer their content on numerous platforms, reflecting the country’s vibrant and diverse media landscape. Legislation guarantees the independence of the media while protecting the interests of consumers and readers. For historical reasons, Germany does […]
2024 – lessons that stood out
2024 was a year fraught with tension, ambiguity and complexity – and eventful for Navigate Response and our Network Partners. A year where we wrestled with polarised opinions, cacophonous voices and misinformation from digital platforms. As we reflected on how we communicate on behalf of our clients, four major themes stood out. 1. Mental […]