Communicating in crisis: piracy, kidnap and the importance of communicating

There are few incidents more feared by a crisis management team (CMT) than a kidnapping. It is worth considering for a few moments why this is the case. After all, kidnapping is an extremely rare event – it is likely most shipping companies will never experience any such event.
6 things people don’t understand about shipping

A big part of my job as a communications specialist for the shipping industry is explaining our industry to people who find what we do and how we operate hugely confusing (and in fairness, who can blame them?).
Crisis Communications Workshop and Media Training with VDR

The recent attacks and rising tensions in the Gulf of Oman have once again thrust shipping into the media and geopolitical spotlight.
EasyJet’s new backless seats

£5 upgrade to get a seat with a back! Not really.
The press officer Vs. the spokesperson

Not every company representative who speaks with a journalist and answers their questions is a spokesperson. Indeed, most aren’t.
Ghosts in the machine: when the news is thwarted

News is a constant cycle, a production line… often self-perpetuating, if not recycled. So, when there isn’t any, there’s absolutely nothing to say – no cued-up script, no video file – what does it matter?
Quantifying a shipping company’s brand value

How much is your company’s reputation worth?
Hostage to fortitude: come and have a go if you think you’re hard enough

Who could forget the classic Battleship board-game, but I don’t recall a tanker plotted with plastic pegs. Perhaps that’s why I lost…
Navigate/IPTA Chemical & Product Tanker conference is back: 5-6 March 2019

The owners and operators of specialist tankers have a unique conference focused on the regulatory and commercial issues impacting the sector.
Crisis Communications Workshop and Media Training with VDR

The German Shipowners’ Association (VDR) invites you to join Navigate Response