Simulate your next crisis – don’t wait for it!

Most companies believe they are ready to face an operative or reputational crisis. Executives usually rely on heavy crisis handling books, previous theoretical lecturing or the proven experience of their leaders. That is the easiest way to failure. As handbooks need to be updated, challenges and risks require a permanent revision. It is also important […]
Crisis communication starts from within

As the new year dawns upon us, we find it timely to take stock of the past year and reflect on the lessons learnt. Our clients are no different; many of them ask for our feedback as part of their annual or periodic reviews. They seek improvements – from a reputation management and crisis communication […]
Can AI write a press release for a maritime crisis? We tested it

Chat.openai.com has received wide attention since it was released in November 2022. The free online platform allows anyone to “chat” with an AI. We started by typing: Describe what you are in one sentence. Reply: I am a large language model trained by OpenAI to assist users with a wide range of tasks and questions. […]
A world without news – stay in touch or go fish?

I can be a bit of a news addict at times. The continual cycle either repeats every hour, with little or no update, or the running order changes – if not the entire world order these days – as some major story development breaks. So the other day, I was speaking to someone who told […]
Communicating across borders: wading into policy

The world is drenched in unease. From the Russia-Ukraine conflict to Iranian-American tensions, 2022 has had it all. As a global industry, shipping sits within a sea of competing agendas. At one stage or another, maritime companies will inevitably find themselves in an awkward position. Consider the vessels that have been stuck in Odessa. Just […]
Cyber-attack – reducing the risk

When it comes to cyber incidents in the maritime industry companies often focus on the operational side of things. Afterall, shipping-related cyber risks that can compromise information systems, may result in operational, safety, and security failures. Or companies might focus on the financial implications of a breach, such as ransoms or fines and compensation. Financial […]
Cyber threats – the tech to tackle them

“Only when the tide goes out do you discover who has been swimming naked.” While Warren Buffett was famously referring to business fundamentals in the face of a tricky economic climate, there are important lessons for cyber risk management. In February earlier this year, as Russia was launching its campaign against Ukraine, the security analyst […]
No mistake – a midsummer pipe dream

If we couldn’t be sure we were in a ‘silly season’ here in London with the hiatus surrounding Boris Johnson’s exit from Downing Street, the red alert for extreme heat certainly got our attention. But then only a few weeks earlier we may have been thrown off course when, in a radio obituary for the […]
Public perception: We’re all in it together

Next time you’re at an industry event and someone smugly tells you that they don’t care about the media because “it doesn’t really matter” don’t laugh politely or smile uncomfortably. Instead, tell them to step up their game, because their recklessness will impact you, everyone in the room and indeed everyone in our industry. Within […]
Reducing carbon emissions in shipping: is ammonia the next big thing?

The earth is getting warmer. According to the 2021 report of the Intergovernmental Panel on Climate Change (IPCC), the global climate will warm between 2.1 to 3.9 degrees Celsius by 2100. As a consequence, droughts, extreme weather phenomena and rising sea levels threaten our life on earth. To prevent this, climate-damaging greenhouse gases must be […]